Account audits

Merge phone and WhatsApp enquiries into one reliable conversion

Stops one person being counted twice when they both call and message. Ties the two buttons on the site to a single conversion and checks whether the call button in the ads is measured at all.

When to use it

When people call and message you from the same site and you suspect one visitor is being counted as two conversions, making your cost per conversion look better than it is.

What you get

A single "Contact click (Phone + WhatsApp)" conversion action counted once, backed by an updated Tag Manager tag, a check of whether ad call clicks are measured, and a test plan.

Does it change anything in my account?

Only with your approval. The assistant first shows a preview of every change and waits for your go-ahead.

Works with

Google Ads, Tag Manager

Fill in before sending

[account name][GTM container ID]

In my Google Ads account [account name], prospects reach us through the phone and WhatsApp buttons on the site. If one person pressing both buttons counts as two conversions, my cost per conversion looks cheaper than it is and the bidding algorithm learns the wrong thing. Fix this. 1. Map the current setup. List the primary actions, their categories and counting types with list_conversion_actions. In my Tag Manager container [GTM container ID], use list_gtm_tags to show which tag fires which conversion label. Estimate with numbers how often one ad click may have produced more than one contact conversion in the last 30 days. 2. The call button in the ads. With google_ads_query, check how many clicks and how much spend went to the call button in the ads, and use call_view to check whether those calls were recorded. If there are clicks but no records, say so clearly and offer two options: remove the call asset, or accept those clicks as unmeasured traffic. 3. Show the plan. Propose a single conversion action named "Contact click (Phone + WhatsApp)" with counting set to one. Tie it to one tag that fires on both the phone and the WhatsApp trigger. Make the two old actions secondary. Say whether campaigns on Smart Bidding need their target reviewed, because the conversion count will drop. 4. Apply after my approval. Create the conversion action, set counting to one, update the tag in Tag Manager and show me the list of changes before publishing. After publishing, write down which version can be restored. Finish with a short test plan: how to see in preview mode that only the new tag fires when both buttons are pressed, and how many days it takes for the fix to show in real data.

1. Map the current setup. List the primary actions, their categories and counting types with list_conversion_actions. In my Tag Manager container [GTM container ID], use list_gtm_tags to show which tag fires which conversion label. Estimate with numbers how often one ad click may have produced more than one contact conversion in the last 30 days.
2. The call button in the ads. With google_ads_query, check how many clicks and how much spend went to the call button in the ads, and use call_view to check whether those calls were recorded. If there are clicks but no records, say so clearly and offer two options: remove the call asset, or accept those clicks as unmeasured traffic.
3. Show the plan. Propose a single conversion action named "Contact click (Phone + WhatsApp)" with counting set to one. Tie it to one tag that fires on both the phone and the WhatsApp trigger. Make the two old actions secondary. Say whether campaigns on Smart Bidding need their target reviewed, because the conversion count will drop.
4. Apply after my approval. Create the conversion action, set counting to one, update the tag in Tag Manager and show me the list of changes before publishing. After publishing, write down which version can be restored.

Finish with a short test plan: how to see in preview mode that only the new tag fires when both buttons are pressed, and how many days it takes for the fix to show in real data.

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Account auditsRead-only

Full Google Ads account audit with the three fixes to make first

Reviews the whole account in one pass, from measurement and bidding to structure and landing pages. Ranks the findings by impact and names the first three fixes without changing anything.

When to use itWhen you inherit or doubt a Google Ads account and want to know what is actually wrong and where to start fixing it.

Audit my Google Ads account [account name] end to end. If the account is younger than 90 days use every day available, otherwise use the last 90 days. This is a read-only review, do not change anything.

Start with account_snapshot to get each campaign's status, budget, bidding strategy, age and results since it started. Separate the campaigns that bring results from the ones that spend without converting. Then work through these areas in order:

1. Measurement. List the primary conversion actions with list_conversion_actions. Flag any primary action that recorded nothing in the last 30 days. Look for setups that can count the same person twice, for example a phone click and a WhatsApp click on the site set up as two separate primary actions, or the Google Ads tag and an imported GA4 event both primary for the same form. Check how many clicks went to the call button in the ads and whether those calls were actually recorded, using google_ads_query on call_view.
2. Bidding and budget. Use impression_share_analysis to show, per campaign, the impression share lost to budget and to rank. Use keyword_quality_report to find keywords below the first page bid or rarely shown because of low quality. For campaigns on Smart Bidding, say whether the last 30 days hold enough conversions for the target they use.
3. Structure. Check whether brand searches share a campaign with generic searches, whether every ad group sends people to the page for its own service, and whether the same keyword sits in more than one ad group.
4. Search terms. Use search_terms_report to separate terms that spend without converting, competitor brands and informational searches. Never count a term with at least one conversion as waste.
5. Ads and assets. Review ad strength, disapproved assets and whether sitelinks point to the right page. Flag separately any copy or asset that describes a service the business does not offer: [services not offered, or write "none"].
6. Landing pages. Pull clicks, cost and conversion rate per page from landing_page_view with google_ads_query. On the pages that take the most spend, check that a phone and a WhatsApp button exist and check mobile speed with core_web_vitals.
7. Location, schedule and device. Show whether the location option is set to "Presence", how much spend goes outside the target area, and the spend and conversions outside [business hours].

Format the output like this: first a five-sentence summary of where the account stands. Then a findings table ranked by importance: problem, evidence, estimated impact, recommendation. At the end, the three fixes to make first and why each one comes first. Where the data is not enough for a conclusion, do not guess, say what is missing.

Account auditsRead-only

Full Meta Ads account audit with the three fixes to make first

Reviews measurement, delivery issues, the learning phase, targeting, placements and creative fatigue in one pass. Ranks the findings and names the first three fixes without changing anything.

When to use itWhen your Meta ads results have slipped or stalled and you need to know what is wrong in the account before touching anything.

Audit my Meta ad account [ad account] end to end. Use the last 30 days as the main period and the 30 days before that as the comparison. This is a read-only review, do not change anything.

Start with account_snapshot for platform meta to get each campaign's status, budget, objective, age and results since it started. Meta has no single conversion count, so use the result each campaign actually optimizes for (leads, messaging conversations started, purchases). Then work through these areas in order:

1. Measurement. Check the pixel's last event time with list_meta_pixels. Confirm that the event each campaign optimizes for is actually recording. Flag setups that can count the same result twice, for example leads collected by both the pixel and an instant form.
2. Delivery. List ad sets that are rejected, stuck in review, have no active ad left, or spend less than half of their budget. Give Meta's stated reason for each.
3. Learning phase. Find ad sets split so thin that they cannot reach 50 results a week. Use meta_change_history to show edits in the last 14 days that reset learning.
4. Targeting and audiences. Flag ad sets that target the same audience and ad sets whose frequency is above [maximum frequency].
5. Placements and devices. With get_report, compare cost per result by publisher_platform and by device against the account average. Do not decide on segments with fewer than 20 results.
6. Creatives. Treat an ad as fatigued when frequency rises while click-through rate falls and cost per result climbs. Briefly describe the angle the winning ads share.
7. Destination. Check that the page or WhatsApp link the ads send people to works and matches the objective.

Account auditsChanges after your approval

Check conversion tracking before trusting any CPA or bidding decision

A pass/fail check of your conversion setup across Google Ads, GA4 and Tag Manager, with the fixes that stop Smart Bidding from optimising toward the wrong action.

When to use itWhen your CPA or conversion numbers look off, or before you change bids or budgets, and you are not sure your conversion tracking is counting the right things.

Before I make any optimisation decisions, check whether conversion tracking in my Google Ads account [account name] can be trusted. Use the last 30 days.

Check and report pass/fail for each:
- primary conversion actions that recorded zero conversions, or are paused or removed
- the same lead counted twice (for example a Google Ads tag and an imported GA4 key event both set as primary for the same form)
- weak actions set as primary, such as page views, scrolls or button clicks
- lead actions counting "every" instead of "one"
- lookback windows and default values that make no sense for my business
- Google Ads conversions vs GA4 key events for the same action: flag any gap above 20%
- in Tag Manager, whether a conversion tag exists for each primary action and fires on the right trigger

Deliverable: a checklist table (check, status, evidence, fix), then a short verdict: can I trust my CPA today, yes or no.

If a primary/secondary setting should change, show me a preview of the exact change and wait for my approval. Do not change anything silently.

Account auditsChanges after your approval

Spot suspicious clicks and block fraudulent IPs after review

A scored list of suspicious IP addresses tied to campaign anomalies, with a blocking plan you approve before anything is excluded.

When to use itWhen clicks jump but conversions do not, or you suspect bots, competitors or fake clicks are draining your Google Ads budget.